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MaxKB

by FIT2CLOUDAppGet organised

Builds a chat assistant that answers questions from your own documents, on your server

View on GitHub

The problem it solves

Customers keep asking questions your manuals already answer, and your team spends the day pasting the same replies.

For Customer service teamsInternal help desksSchools and research groups

Before
Staff search manuals and shared folders by hand, then type out the same answers again and again.
After
A chat assistant built from your documents answers on a shareable chat page or in a widget on your website.
Stars
★ 23k
License
GPL-3.0
Cost
Free
Platforms
Mac · Win · Linux
Runs
Self-hosted

Overview

MaxKB is an open source platform from FIT2CLOUD for building AI assistants that answer from a knowledge base. You upload documents or add web pages, connect a cloud or local model, and publish a chat app you can share or embed on your website. Visual workflows and tools let the assistant take further steps beyond answering. It suits teams that want a customer service or internal help desk assistant running on their own server.

It turns a set of company documents into a chat assistant through a few steps in the browser, and it runs on a server you control.

Try these first

Start with the first one: it is a small task you can check easily.

  1. Upload [FAQ document], then ask the assistant: "What is your refund policy?" and compare the answer with the document.First try · your own server

  2. Add our help center at [website address] as a web knowledge base.reads a website

  3. Create a workflow app that searches the product manual first and answers only from it.

  4. Embed the published assistant on [your website] with the embed code.public page

Example prompts written by Agent Flows Hub.

Features

From the creator's documentation.

FeatureWhat it doesRuns
Knowledge baseUpload PDF, DOCX, Markdown, spreadsheets and more, or add web pages; it splits them automaticallyYour server
Model choiceCloud models such as OpenAI, Claude and Gemini, or private models such as DeepSeek, Llama and QwenModel provider
WorkflowsVisual workflows with knowledge search, conditions, tools and MCPYour server
Publish and embedShare a chat page or add the assistant to your website with embed codeThe web
Images, audio and videoText, image, audio and video input and output, with a model that supports themModel provider
Paid editionsChat app channels, single sign-on and the open API need a Professional or Enterprise licensePaid license

Good to know

You want customers or colleagues to get answers from your own manuals, policies or help pages. MaxKB splits uploaded documents into a knowledge base, connects it to the model you choose and publishes a chat app you can share or embed on a website.

Limits

  • The free community edition leaves out chat app channels such as WeCom, DingTalk, Lark and Slack, single sign-on and the open API, which need a paid Professional or Enterprise license. The maker's English pricing page still lists limits on users, apps and knowledge bases that its Chinese page says were removed, so check the current limits before you plan.
  • Answers depend on the model you connect and on how your documents are split. Ask questions you already know the answers to before you publish the app.

Notes by (original project name: MaxKB), written from the creator's documentation, not from running it ourselves. MaxKB quick start · MaxKB README: Docker quick start · MaxKB editions compared (Chinese) · MaxKB pricing (English)

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