Skip to content

SkillFreeBeginner

Customer Reply Drafter

Writes tactful replies to customers about outages, delays, billing or requests

View original on GitHub

Install request

Your browser blocked copying. Select the text and copy it yourself.

Paste this into your AI agent (Claude Code, Codex or similar). It asks the agent to read the files and wait for your OK before installing.

The Anthropic logo
Logo: Anthropic. Original file

What it does

Drafts a customer-facing reply whose tone fits the situation and how long the customer has been with you. Alongside the draft you get private notes on which facts to double-check, risks and follow-ups. Made for support agents, account managers and small business owners.

Separates the customer-ready reply from internal notes on what to verify, which helps avoid overpromising.

Before you start

  • An AI agent that supports skills, such as Claude Code or Codex.
  • Optional: connected email, CRM or help-desk tools for account history
  • No scripts, no internet. It is instructions only and works on your computer.
  • Free. Nothing to pay beyond your AI agent's own plan.

How to start

  1. Open your AI agentClaude Code, Codex or another agent that can install skills.
  2. Paste the install requestIt asks your agent to read the files first, explain what they do and wait for your OK.
  3. Give it a first taskDescribe what you want in your own words, and check the first result before relying on it.

Steps follow the creator's instructions.

Stuck setting it up?

Tell us what happened. We confirm scope and price before any paid work.

Get help
View original

Install request

Your browser blocked copying. Select the text and copy it yourself.

Paste this into your AI agent (Claude Code, Codex or similar). It asks the agent to read the files and wait for your OK before installing.